In all cases, you will need to open one of the printer’s compartments, for example the document feeder, the side compartment, or the paper drawers. The printer will now lead you through the removal of the jammed paper. Check the display of your printer, then press the button “start guidance”. Luckily, the Konica Minolta printers usually displays the exact location of the paper jam, making it easier for the user to solve the issue. If you are facing a paper jam problem with your Konica Minolta problem, follow these easy steps to get rid of the annoying error message.įirst, you need to determine where the paper jam is located. Paper jams happen for many different reasons, such as the paper getting stuck in the machine, multiple pieces of paper being fed to the printer at once, and many more. If the spooler service is not working properly, the printer will refuse to print.Ī paper jam is a well-known problem for everyone dealing with printers. If your printer is offline, try restarting the print spooler service.Check the printer settings on your computer and set your Konica printer as your default printer. Some automatic updates change the printer settings without notice, causing the printer to go offline.Make sure to update your drivers regularly to avoid connection issues. If the Konica printer is offline, the error can be caused by faulty printer drivers.If all seems fine, restart the printer and try again. If your printer is connected via wireless network, verify that the wireless connection is working. If you are using a USB connection, make sure that the cable is properly connected. Check the connection between your printer and your computer.If you are experiencing problems with your Konica printer going offline, try the following steps to fix the issue. If you check the printer menu, the error message “Printer is offline” appears. If your Konica printer keeps going offline while you are trying to print, you are facing a connection error between your device or computer and the printer.

A not responding printer is one of the most common printer issues.

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